Information About Carpet Care , 

  Attention!!!

Please all customers, designer, decision makers in buying area rugs, upholstery or any carpet and sofas,  please stay away from VISCOSE/ Rayon.  Area rugs, wall to wall , any fabric that mentioned Viscose, Rayon, Art Silk, Deco Silk, Bamboo Silk or any abbreviations with Silk, Lyocell and Tencel  .

 What is Viscose?

 Viscose is a semi-synthetic type of rayon fabric made from wood pulp that is used as a silk substitute, as it.  has a similar drape and smooth feel to the luxury material. The term “viscose” refers specifically to the solution of wood pulp that is turned into the fabric. Viscose is prone to mildew, and when wet, the fibers become weak. The viscose fabric needs to be dry-cleaned in most cases. The fabric is made of natural material wood pulp, but the process of manufacturing involves the use of has chemicals and release toxic fumes, which pollutes and harms the environment in a big way. 

Viscose is the least resilient fiber on the market. It age really bad and fast, when wet it bruises and shows really bad, not recommended around kids, pets or anything prone to staining. I am working for more than 10 years on a system to figure out how to clean it. I found some ways to surface cleaning but if needs deep cleaning rarely comes back good. Also if the viscose is mixt with wool it will be very bad because wool wants to dry and viscose does not dry. Many times after cleaning wool and viscose the rug by the time it dries it will be rusty or yellow staining. 

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Carpet cleaning can be a tough job, but with our expert carpet cleaning methods, keeping your carpets clean and stain-free just got easier. From removing tough stains to restoring carpets to their original luster, our team is ready to tackle any carpet cleaning challenge. Check out our carpet cleaning tips and tricks for expert advice on maintaining your carpets.

I would like to introduce myself; I am a hard working professional and I started working in the carpet cleaning business as a helper and now I own my company for more then 19 years. During the years, I got certified in carpet cleaning, fine fabrics, upholstery cleaning and in water damage restoration. I always search to improve my knowledge and experience in my field by doing research and trying new products and cleaning techniques. I am looking all the time to get the best results in restoring the carpets, sofas, rugs and everything that I have to clean. There are constantly new cleaning methods coming into the market, some good while others bad. I do not make any compromises when I buy detergent as I want to have the best results so I always test before i start using it, I have more then 100 type's of detergents in my shop and only the best ones make it in my van. 
 The following statements are generated from over 24 years of experience working in carpet and sofa cleaning industry. For some stains, I am still expecting a miracle detergent which is not yet available. As an example, cool aid, or any juice with red dye inside (red 40), is the hardest to remove. I have had some success in removing it most of the time when the costumer did not apply any cleaning solution to it. There are products available for red dye removal but most of the time they don't work. I can now remove urine spots from synthetic carpets because of the new encapsulation method available these days and its odor 90% off the time. With gum tar paint (or any gummy stains oil stains and black stains) I have a 98% removal rate. Amid everyday liquids like coffee, tea and cola stains I have the same very high percentage of success. If you have coffee stains you always have to let the technician know in advance because if the coffee stain is not treated correctly it will resurface the following day. So, if the technicians know exactly the type of stain, they have a better chance of removing it.
 
     Many of the household cleaning products one can find in stores today are giving me a lot of trouble when cleaning rugs, carpets and sofas. I know when an accident happens in your house you get scared and start using all kinds of fabric and cleaners to take out the stain. I tend to do the same and then I stop myself because I know it is better to be done right.
  How to clean a stain.
 First and foremost never use any towel or paper towel or any fabric with dyes: just white fabrics.
 Secondly, the cleaner you are about to use on the stains has to be white, free of bleach or any chlorine inside; the best is something neutral like hand soap. Dish washer and laundry detergent are no good because sometimes they discolor or leave permanent stains on the carpet. Try not to use Resolve on natural fiber as it will forever damage the fabric. The same goes for Oxiclean, especially if used on wool carpets, as it will bleach or yellow the carpet and the stain will reappear.
 Thirdly, try to know more about the stain.  A true "all in one" stain remover does not exist.  A particular spot remover may completely remove one type of stain but not budge another kind of stain. That same spotting agent may safely remove a stain on one type of fiber but cause damage to another fiber type. Knowing the behavior or characteristics of cleaning products formulated for removing stains will:
 · help to ensure greater stain removal success
 · reduce the risk of damage to the carpet
 · eliminate wasted time experimenting with different cleaning products
 Do some research to see what the pH of the stain is, acid or alkaline. If you use the wrong stain remover, it might never come out.
 · Acid spotter (pH 3-6): this solution is on the acid side of the pH scale and is useful for removing coffee and tea stains, browning water stains and urine or feces stains. This will also help to neutralize alkaline based cleaners and stabilize fugitive dyes.
 · Neutral cleaning solution (pH 7): Since this spotter is neither acidic nor alkaline it should be the first solution utilized on water soluble stains.
 · Alkaline solutions (pH 9-10): This stain remover is for neutralizing acidic based stains. Examples include many food stains, vomit and blood. Some higher pH (over 10) alkaline spotters are effective in removing dye or pigment stains, however, dye loss or color bleeding may occur. Always pre-test in an inconspicuous area for colorfastness.
 Fourthly, never rub hard on the carpet, rugs or sofas!!! Why? Because rubbing hard produces heat and you are settling the stain. It is very hard to remove it after. Instead, you can gently move side to side and always try to remove the extra liquid by pulling it out don't push it in. (e.g. use a towel and press on the stain to absorb the liquid as much as possible).
 Try to not over wet because you can leave water marks (yellow rings) on carpets made of cotton and those are hard to remove. If the carpet or sofa hasn't been professional cleaned in a while, it always will leave another stain when you try to remove a stain. This is the reason I do not do spot cleaning unless the carpet was been professionally cleaned in the past 6 months or new items.
 I recommend cleaning the carpets once a year or use your own best judgment.

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